Privacy

Copyright © 2009 Sussan Corporation (Aust). Pty Ltd
11 Palmer Parade
Cremorne VIC 3121
All Rights Reserved.

The information, documents, and related graphics published in this Internet site are the sole property of Sussan Corporation (Aust). Pty Ltd. Permission to print or otherwise distribute all or a portion of this site is granted, provided that

(1) a legend is affixed to any copies so printed or distributed, that the information contained therein is the sole property of Sussan Corporation (Aust). Pty Ltd;
(2) the above copyright notice appears on all copies;
(3) the use of the information is for non-commercial or personal information use only;
(4) the information is not modified in any manner; and
(5) no graphics from this site are used from the accompanying text.

Privacy

No confidential relationship shall be established in the event that any user of this Internet site should make any oral, written, or electronic response to Sussan Corporation (Aust). Pty Ltd. (e.g. feedback, questions, comments, suggestions, ideas, etc.) Such response to any information submitted shall be considered non-confidential. Sussan Corporation (Aust). Pty Ltd shall be free to reproduce, publish or otherwise use such information including any ideas, inventions, concepts, techniques or know-how disclosed therein for any purpose including developing, manufacturing and/or marketing of goods and services. The sender of any information to Sussan Corporation (Aust). Pty Ltd is fully responsible for its content, including its truthfulness and accuracy.

Use of your personal information

Competition Entry & Newsletter Subscription

Entry constitutes entrants' consent to their personal information [collected in this entry form] to be used by Sussan Corporation (Aust). Pty Ltd for compiling its customer database and for marketing purposes. Sussan may provide you with joint promotional offers in conjunction with other third parties. These promotional offers are developed in line with your needs, but should you not wish to receive this information, please choose to "unsubscribe" at the base of a Sussan email newsletter.

We use your personal information for the following purposes:

  • To ensure our site is relevant to your needs.
  • To deliver services, such as newsletters, events, and fashion information
  • To help us create and publish content most relevant to you.
  • To allow you access to limited-entry areas of our site as appropriate.
  • When you register, or otherwise give us personal information, Sussan Corporation (Aust). Pty Ltd will not share that information with third parties without your permission.

VIP

At Sussan, we respect the privacy of your personal information in our care and this commitment is demonstrated in our Statement on Information Privacy. Under no circumstances will information be sold or made available to marketing agencies or similar parties not involved with the Sussan VIP program. Members have the right to opt out of mailings.They can access personal information by writing to:

Sussan VIP Customer Support Team
11 Palmer Parade
Cremorne VIC 3121
Australia

1. Members' rights
Sussan Corporation as manager of the Sussan VIP program respects and upholds the rights of members to privacy protection. The provisions of this Statement are evidence of Sussan's commitment to that protection. This Statement applies to all personal information held in the Sussan VIP program database.
Refer section 5 of the Sussan VIP program Terms and Conditions. Words and phrases defined in the Sussan VIP program Terms and Conditions have the same meaning when used in this Statement.

2. Information - collection

2.1 Sussan will, at all times, collect personal information in a fair and lawful manner. Sussan VIP program Terms and Conditions and the Statement on Information Privacy which detail the purposes for collection of information will be made available to prospective members at the time of their membership application.

2.2 The Sussan VIP program database comprises the following personal member information, held securely by Sussan:

  • full name, address & telephone number(s), e-mail address
  • date of birth
  • password
  • number of dependant children and age of youngest child
  • leisure interests
  • transaction details associated with the collection of Sussan points
  • points collected and awards provided.
  • Members' signatures/authorities are also collected by Sussan

3. Information ­ purpose & usage

3.1 Personal member information including your e-mail address will be used for two primary purposes.
First, it will be used to ensure the proper functioning of the Sussan VIP program.
Secondly, and subject to the restrictions set out in paragraph it will be used for the marketing, planning, product development and research requirements of Sussan.

3.2 Sussan will not use or disclose or permit the use or disclosure of personal member information that could be used to identify an individual member in any circumstances except:

a. to ensure the proper functioning of the Sussan VIP program in relation to the member in question (for example, to confirm membership and acceptance of the Terms and Conditions, to communicate points earned, to seek the member's views on the operation of the Sussan VIP program in order to improve member service, to communicate promotional offers and special events and to identify the member when rewards are made) and for these purposes personal member information will only be disclosed to Sussan or an agent retained by Sussan under conditions of confidentiality;

Examples of the agents referred to in paragraph 3.2(a) are data processing and data analysis agents, printing contractors and the Sussan VIP customer Support Team. Information will only be provided to these agents to the extent necessary to enable them to undertake their contracted roles in the operation of the Sussan VIP program.

3.3 Sussan undertakes to give proper and responsible consideration to privacy issues associated with the introduction of new marketing devices or technology.

3.4 On termination of membership, the member's contact details will be noted as closed.

3.5 Due to the importance of your privacy, our Privacy Statement will be reviewed and monitored regularly. A copy is available by contacting the Privacy Officer.

3.6 If you are concerned with the way Sussan has handled your personal information, please contact our Privacy Officer with your complaint. We will make available to you a privacy complaint form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly.

3.7 Sussan National Office is located at 11 Palmer Parade, Cremorne VIC 3121. You can contact Sussan by writing to The Privacy Officer, by telephoning 03 9413 2000 or faxing us on 03 94132320 or by e-mail (privacy@sussan.com.au). You are able to access the information provided to us by contacting our Privacy Officer by writing, faxing or calling on the above address or numbers.

4. Members' right to opt out

From time to time, promotional offers and special events will be communicated to members. Members have the right to opt out of these additional communications and can do so by requesting this in writing to Sussan, email is also acceptable.

5. Security safeguards

5.1 Sussan undertakes to take reasonable steps necessary to ensure that member information is secure from any unauthorised access or disclosure.

5.2 Sussan assumes no responsibility for the information practices of third-party sites where a user is able to access their sites through ours, and encourages users to review each site's privacy Statement before disclosing any personally identifiable information.

6. Cookies and Log Files

Cookies may be used on some areas of our website. A cookie is a small file placed on a user's hard drive which tracks website navigation. For example, a cookie can be used to store registration information so that a user does not need to re-enter it on subsequent visits. If you are concerned about cookies, most browsers have an option which permits users to refuse a cookie. A user can refuse a cookie and still fully navigate our website. In order to collect user statistics we may anonymously log information, and identify categories of users by items such as domains and browser types.

7. Openness

7.1 The Sussan Statement on Information Privacy will be made available at or prior to application for membership or otherwise on request.

7.2 Members may request access to their personal member information on the Sussan VIP program database. Such requests must be in writing to Sussan. A fee for reasonable costs incurred may be charged in responding to these written requests, such fee being made known to the member before it is incurred.

7.3 Members have the right to update any incorrect contact details.

Sussan Website Terms & Conditions

These terms and conditions apply to users of the Sussan website ("the Site"). By using this Site, you accept and agree to these terms. Sussan VIP members are also subject to the VIP membership terms and conditions.

Sussan reserves the right to change these terms at any time, please check these terms at regular intervals for any changes. Continued use of the Site following any change to these terms will be deemed acceptance of those changes.

1. Information Collected on the Site
Each time someone visits this Site, we may collect the following information:

  • the number of users who visit
  • the date and time of users
  • the number of pages viewed
  • the pages and length of time viewed
  • how users navigate the Site

No attempts are made to identify individuals browsing the Site. The data captured is used so that Sussan can accurately evaluate the content of the Site and make improvements.

2. Ownership of materials on the Site
Unless otherwise indicated, Sussan owns all copyright in the material on the Site. All registered or unregistered trade marks used on the Site are the property of their respective owners.

All information, material, text, graphics, logos, trade marks and other material (collectively referred to as Contents) on this Site are the property of Sussan and such Contents are protected under Australian laws and through international treaties.
Use of the Site will not confer any intellectual property rights in the Contents, or any goodwill or reputation associated with the Content. All rights are reserved.

3. Use of this Site
When you access the Site, you agree that you do so on the following conditions:

  • you must not access or attempt to access any part of the Site which is not designated for access by your password;
  • you must not use the Site or any of the material contained in it for any purpose which is unlawful, prohibited under these Terms, or which violates any right (including copyright) of Sussan or any third party;
  • you may save a local copy of or print material posted on the Site for your own information, research or study and to inform others about the Site but you may not reproduce, duplicate, copy, sell, re-sell, adapt, reverse engineer, decompile, perform in public, transmit in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping by a storage and / or information retrieval system) or otherwise exploit any part of this Site for any commercial purpose;
  • you must not post or transmit to the Site any illegal, threatening, abusive, defamatory, obscene, slanderous, vulgar, offensive, pornographic or indecent information or material of any kind, or any material in contempt of any court or parliament, or encourage any other person to do so;
  • you must not knowingly post or transmit or permit the posting or transmission of any material to the Site which contains a virus;
  • you must not post or transmit any material to the Site which breaches any laws relating to a person's right to privacy or the export of personal data;
  • you must not post or transmit any material to the Site which is incorrect or misleading;
  • you must take your own precautions to ensure that whatever you select from the Site is free of viruses or anything else that may interfere with your or any third parties' computer system.

Sussan may refuse access or edit or delete material posted by you in contravention of these conditions.

4. Links to other web sites
From time to time, the Site may contain links to web sites operated by third parties. The inclusion of any link does not imply any endorsement of the linked web site by Sussan. Sussan is not responsible for the contents of any linked web site or any hyperlink contained in the linked web site.

Sussan does not warrant the correctness, accuracy, timeliness, legality or reliability of any third party web site, including the contents of any link framed by this Site. Your decision to link to a third party website is entirely at your own risk.

5. Privacy
VIP Statement on Privacy will also apply to VIP members' use of this Site. Although Sussan has implemented security measures in relation to information uploaded to the Site, you acknowledge that the Internet can be inherently insecure and that Sussan will not be responsible for any breach of security or unintended loss or disclosure of information in relation to the Site.

6. Information and services at the Site
Sussan updates the Site regularly, however Sussan makes no representation as to the accuracy, currency or completeness of any information or services at the Site. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

All information and services at the Site are provided on an "as is" basis. To the fullest extent permitted by the applicable law, Sussan excludes all terms, conditions and representations, express or implied.

7. Indemnity
Sussan is not liable for any damages whatsoever including any special, indirect or consequential damages resulting from loss of use, data or profits, whether in an action in contract, negligence or other tort, arising out of or in connection with access to this Site or the information contained in it. Sussan does not warrant that the Site will be uninterrupted or error-free.

You should seek independent advice before acting on any material or information contained in this Site or any link to a third party web site and you must not provide any warranties to third parties in relation to the contents or performance of the Site.

VIP members must maintain the confidentiality of your Sussan VIP membership number and password. You are entirely responsible for any and all actualities which occur in relation to your VIP points balance via the site. You hereby indemnify Sussan from any liability or expense arising from use or misuse of the Site by you or in relation to your points balance, including in relation to any communication (including but not limited to data, images, video, text and/or sound) which you upload to the site. You agree to notify Sussan immediately of any unauthorised transaction in relation to your VIP points balance.

8. Security
When using the World Wide Web, the Internet or third party networks or facilities, you are using networks, facilities and services that are beyond the control of Sussan. You assume all risk and liability of your use of the World Wide Web, the Internet or any such third party networks, including any access to the Site via such media.

9. Outages
Sussan reserves the right to cease, interrupt or withdraw your access to the Site for any reason, including without limitation, for upgrades and maintenance of the Site.

10. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of the agreement, which will continue in full force and effect and these Terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these Terms will not constitute failure of consideration.

11. Jurisdiction
These Terms will be governed by the Laws of Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts of that jurisdiction and any courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms or the Site. You are responsible for compliance with all laws and regulations applicable to you in your location.

Date of Publication: 24th February 2010